E-Business & Digital Division

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Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

• Content & Experience Optimization
  - Premium UX: Lead merchandising for top pages, category pages, and custom brand features to
  ensure a luxury shopping experience consistent with Clarins' brand identity 
  - Best-in-Class PDPs: Direct the development of Product Detail Pages (PDP), focusing on high-quality
  visuals, product benefits & RTB (Reason to Believe), ingredient storytelling, and "How-to" or
  “Problem Solving” content.
  - Search Excellence: Optimize platform-specific SEO and site-search performance to dominate
  internal rankings.

• Traffic Acquisition & Media Performance
  - Precision Marketing: Plan and execute platform-specific media (e.g., RPP, search ads), including
  keyword harvesting, bid management, and creative rotation.
  - Strategic Media Execution: Plan event-driven media strategies with a balanced perspective:
  achieving short-term ROI targets during major sales festivals while securing long-term growth
  through New-to-Brand (NTB) acquisition.

• Vendor & Fulfillment Management
  - Agency Lead: Provide clear creative briefing and strategic direction to 3rd party vendors responsible
  for content creation, creative design, and operational registration. Ensure high-quality output and
  on-time delivery through rigorous performance and progress management.
  - B2C Delivery Oversight: Coordinate with fulfillment partners and 3PL to ensure smooth B2C
  delivery operations, maintaining high delivery SLAs and customer satisfaction.

•  Analytics & Financial Operations
  - Data-Driven Insights: Monitor performance and conduct deep-dive "post-mortems" after major
  events to iterate on future strategies.
  - Financial Reconciliation: Perform monthly sales reconciliation between platform reports and
  internal systems to ensure data integrity.
  - Cost Management: Execute and track monthly cost accruals and spending (Media, Commission,
  GWP) in alignment with the budget and Finance guidelines.

• Cross-Functional Collaboration & Governance
  - Internal Synergy:
  o Cross-Functional Planning: Collaborate with the Marketing team for creative assets and
  promotional kit planning, and the Supply Chain team for inventory forecasting and
  replenishment.
  o Compliance: Collaborate with Legal/Regulatory to ensure all digital content and claims
  comply with internal standards and the Pharmaceutical Affairs Act (􂸆􁶵􁼲).
  - Multi-Platform Support & Synergy:
  o Platform Expansion & Support: Provide operational and strategic support across diverse eretail
  ecosystems to ensure seamless execution of cross-platform campaigns and
  operational excellence.
  o Knowledge Sharing: Act as a key contributor in sharing platform-specific best practices and
  consumer insights to elevate the brand's overall digital performance.
  - Brand Governance:
  o Ensure all content, promotional banners, and communication adhere strictly to Clarins’
  global brand guidelines and "Tone of Voice" across all e-retail touchpoints to maintain a
  premium luxury positioning.

• Regional Collaboration (Global Alignment)
  - Strategic Liaison: Liaise with the Regional E-Retail Team for strategic alignment and to gain broader
  market insights.
  - Best Practice Integration: Adapt and apply global e-commerce best practices to the Japanese eretail
  market.

• CANDIDATE PROFILE
  1. Work Experience & Background
  - 5+ years of experience in managing and operating external e-commerce platforms􀊤Rakuten)
  Experience in Consumer Goods/Beauty industry preferred)
  - Experience in planning and executing promotional campaigns and marketplace sales
  strategies
  - Experience in data-driven e-commerce sales management and KPI monitoring (Sales target
  achievement, conversion rate improvement, LTV optimization, etc.)
  - Project management experience (Launching new e-commerce stores, planning, and executing
  promotional campaigns)

2. Technical Skills & Expertise
- Knowledge and experience in marketplace operations
- Data analysis skills (Utilizing Excel for sales analysis and KPI management)
- Understanding of SEO, e-commerce platform UI/UX optimization, and brand page
enhancement
- Basic knowledge of digital marketing (Search Ads, Social Media Ads, Display Advertising, etc.)

3. Language Skills
- Business-level Japanese (Ability to negotiate, create reports, and conduct presentations)
- Fluency in business English (Ability to handle emails, meetings, and negotiations with regional
teams)

4. Competencies (Behavioral & Leadership Skills)
- Strategic Thinking & Leadership – Ability to develop and execute e-commerce growth strategies
- Data-Driven Decision Making – Analyze sales and customer data to identify challenges and
implement improvement strategies
- Customer-Centric Mindset – Enhance customer experience through e-commerce platform
optimization
- Relationship Building & Influence – Work effectively with partners, internal teams, and global
teams to drive initiatives
- Adaptability & Flexibility – Stay updated with digital industry trends and adopt new technologies
proactively
- Problem-Solving & Execution – Identify issues, take initiative, and execute concrete solutions
- Results-Oriented & Ownership – Demonstrate strong commitment to revenue growth and market
share expansion
- Passion for the Beauty Industry – Understand brand values and contribute to e-commerce-driven
business growth

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&rce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).