CDI - System & Network Administrator H/F/X

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Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role :

CDI to be filled as soon as possible

Based in Paris 17

As part of the IT Infrastructure, Cyber and Market (IT ICM) team of the group's Information Systems, the system & network administrator is responsible for:

•  Maintaining the services and solutions in place in operational conditions (administration, supervision, application updates of equipment, systems, and software, etc.)
•  And support for all infrastructure elements and more generally all technical elements implemented by the group Information Systems department
•  He/she participates in improving the operational service, protecting the information system (Application Hosting, Integration Platform, Servers, Workstation, Firewall, WAN, LAN, Video Conference, Remote Access, Internet Filtering, POI, DMZ, etc.) and implementing the various standards in coordination with project manager and local teams

What you’ll do :

Mission 1 : Operational Management

• Lead and supervises the central/global operation, maintain architecture and standards of the clouds, servers, network, telecom and video conference infrastructure elements and services for which he or she is responsible
• Manage/Lead on daily basis the main strategic suppliers (Cisco, Meraki  , Cloud Solution like Integration Platform ...) and animate relevant meeting required (e.g ITSM,…)
• Supports application, technical and support teams at the international level
• Controls and manages level 2 and level 3 incidents in collaboration with local IT Service Desk and directly in relation with end users
• Develop, Maintain, and enforce processes with Service Providers and IT Teams to facilitate operational tasks in using standards of the markets (e.g ITIL Service Management)
• Ensures the interface between internal teams and subcontractors (Operations, WAN, cloud solutions, etc.) with whom she/he is in direct contact
• Perform daily, weekly, and monthly reporting (e.g Activities, SLA…)
• Responsible to lead resolution of problem / to organize troubleshooting session with relevant people to solve major problem
• Configures and installs network equipment or software when applicable (example: Configuration of Servers, Identity Management solution, Firewalls, Switches or Routers; Installation/uninstallation of equipment in computer bays including the patching of network cables; Installation of software or virtual machines in environments Clarins…)
• Occasionally travels to all Clarins sites (approximately 1 trip per month) to ensure deployments and maintenance or support operations. Intervenes potentially outside working hours or on weekends for maintenance operations
• Accountable for meeting or exceeding service level metrics on reliability, availability, scalability and performance

Mission 2 : Project Support & Coordination

• Participation in the implementation of technical projects (Identify tasks to perform, evaluate efforts and timing required, contribute in her/his area to the realization of tasks required…) 
• Identify the needs & technical means necessary for the implementation of a project
• List, plan activities related to projects or requests with the different stakeholders
• Propose solutions to integrate the need into the environment (Infrastructure & Security) of Clarins Infrastructure
• Support the implementation of solutions with internal teams and different subsidiaries
• Produce technical documentation (DAT, DEX) for the solutions implemented
• Collaborate with CLARINS IT teams and internal clients (business project support)
• Supervise and manage external service providers who maintain systems and work on the implementation of technical solutions
• Follow the internal project methodology

Mission 3 : Apply, Enforce & Control System & Network Policy & Standards

• Ensures the proper implementation and application of the standards defined by the group
• Follow the group technology governance and enhancement the governance when needed
• Documents the technical solutions put in place and ensures that the documentation is updated during developments and/or implementation of corrective actions
• Works in collaboration with the CISO to ensure the implementation of the security policy
• Be a driving force of proposal in improving processes, standards, and services

Mission 4 : Reporting/Communication

• Be responsible for reporting technical activities to the System and Networks manager
• Related to her/his activities area (Azure Cloud, Application, Network, Firewall, Systems, Servers,..), report regularly status and progress to requester, project managers, stakeholders

You are :

• Effective in oral and written communication, including English, capable of leading activities and explaining complex technical concepts to non-technical users
• Customer-oriented, flexible, and open-minded
• Analytical with strong troubleshooting and problem-solving skills
• A team player with the ability to work in project mode
• Fluent in English

You have :

• A Master’s degree in Computer Science, Networks, and Telecommunications, or an engineering degree in related fields
• Over 7 years of IT experience, with more than 4 years in a similar role
• Comprehensive knowledge of infrastructures, technical architecture, applications, and services
• International work experience
• Proficiency in documenting standards and participating in project implementation
• Knowledge of ITIL (Incident/Change Management) processes

Technical & Methodological Skills :

Application Hosting, Cloud Architecture

• Microsoft Azure, Route Express...

Global Infrastructure Services

• DNS, NTP, DHCP, SNMP, SFTP, IIS

Virtualisation Environment

• ESX VMWare, VDI Horizon

Operating System (Windows, Linux)

• PowerShell

Network Knowledge (WAN/LAN/WIFI)

• Cisco (IOS), Subnetting/VLAN, Routing BGP/OSPF, VPN IP Sec/SSL, MPLS, NPS/RADIUS, Meraki, NAT, NetFlow, Monitoring Tools (e.g Nagios)

Security 

• Firewall Palo Alto / FortiGate, DMZ, F5 Reverse Proxy & Load balancer, Web Proxy Zscaler, Security Rules, Certificates, OpenSSL, Filtering

 Enterprise Directory & Authentication mechanism

• AD, ADConnect, Azure AD, ADFS, Kerberos

Video Conference System & VOIP

• Yealink, Cisco

Digital Technology & Microsoft Environment

• Azure, AWS, Office 365, SaaS, PaaS, IaaS

Database Notions

• SQL Server, Oracle

Knowledge of Scheduler

• OpCon, Task Scheduler, Crontab

Processes & Standards :

• Prince 2, Agile, PMI
• COBIT/ITIL standards
• ISO 27001

We have :

• 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA.  We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

Our job offers are accessible to candidates with RQTH status. If you have a disability that requires us to adapt our recruitment process, please contact us at mission.handicap@clarins.com

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.