CDI - Digital Experience Project Manager H/F/X

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Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role :

CDI to be filled from February 2025

Based in Paris 17

Reporting to the Digital Experience Manager, you will oversee new digital discovery products (Digital Factory) and opportunities (Brand exploration) to shape the next generation of brand experiences.

What you’ll do :

MISSION 1 : DIGITAL ACCELERATION PROJECT MANAGEMENT

Lead several digital acceleration projects (eg: New Look and Feel [clarins.com revamp], Voice, Digital Innovation Lab projects, Digital Factory projects…):

• Collaborate with the different stakeholders of the projects to understand their needs and objectives, support the project on the digital scope, source ideas and spot risks.
• Create the UX / design brief and follow-up the production of zonings, wireframes and mockups with the designers and Artistic Direction team
• Write the functional specifications of your projects on Jira and collaborate with the IT team and the developers during the development phase of the project
• Coordinate the validation of specifications and mockups with all stakeholders (Customer Experience team, regions, IT, top management)
• Work closely with the Content team on various projects to ensure the production of animation assets (banners, visuals, etc.)
• Perform the UAT of your projects with the support of an external agency
• Coordinate the launch and roll out of your projects for all markets (AMA, APAC, Europe, FGM): launch pack, planning, process, help markets with some configurations on SFCC
• Participate and actively take part in seminars (Brand & Digital) and key meetings with the top management (DSC, etc).

With the Digital Experience Manager, help on consolidating new methodologies and processes of our team and ensure proper implementation along the different project phases.

Be curious about trends around digital subjects (webinar, trade shows, new technology, etc.) in order to anticipate and/or recommend new opportunities. Share the most relevant information with the digital team.

MISSION 2 : COMMUNICATION

• Adopt constructive critical thinking and solution maker mindset to facilitate the progress and collaboration between all stakeholders
• Set-up and encourage cross-functional cooperation and communication – within our department and beyond

MISSION 3 : EVALUATE OUR DIGITAL PERFORMANCE AND DRAW LEARNING

• Work closely with the CRO team to help on monitoring our KPI, identifing the best practices and lessons learned that can be applied to future initiatives
• Help on sharing our project results and learning to our main internal contacts
• In collaboration with the CRO ream, build/follow user research, reporting, benchmark, etc

You are :

• Strong taste for new digital trends, UX best practices, design, and technical challenges (Design System, components, etc)
• Interested in the luxury / cosmetics sector
• Organized, efficient, and reliable (methodology)
• A strong communicator, both written and verbal, with all levels of the organization (IT, designers, local business team, Customer Experience team, top management)
• A team player with a sense of deadlines, a sense of analysis, and good judgment

You have :

• 5 to 8 years of experience in a digital / e-commerce project manager role
• Experience within an international company
• Comfortable with the use of CMS (Salesforce type) and mastering ticketing tools (JIRA type)
• Technical and design skills around website digital projects
• A very good level in French & English (the majority of documents and meetings will be in English)
• Knowledge of design tools (Figma / Figma Jam type)
• Excellent planning, presentation, time & project management skills
• Ability to manage multiple projects simultaneously
• Ability to assess risk and identify key stakeholders to remove barriers
• Knowledge of analytical tools such as Google Analytics or Content Square is a plus

We have :

• 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA.  We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

Our job offers are accessible to candidates with RQTH status. If you have a disability that requires us to adapt our recruitment process, please contact us at mission.handicap@clarins.com

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.