CDI - Administrateur Systèmes & Réseaux Senior H/F/X

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Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role :

CDI to be filled as soon as possible

Based in Paris 17

As part of the IT Infrastructure, Cyber and Market (IT ICM) team of the group's Information Systems, the End User Computing & Security Tools Administrator is responsible for maintaining in operational condition:

•  The tools managing the end-user computing environment (administration, supervision, software update, application, repository, etc.)
•  The various elements of the end user computing (such as Laptop, Desktop, Smartphone, Operating systems, Global software layer), as well as workstation security (Antivirus, Endpoint Detection & Response, Web filtering, Mobile Device Management)
• He/she contributes actively to the definition, implementation, and deployment of different standards in coordination with the technical project manager and local teams and security teams

What you’ll do :

Mission 1 : Operational Management

• Lead and supervise central/global operations, maintain network, telecom, and video conference infrastructure.
• Manage strategic suppliers (e.g., Datacenter, WAN) and conduct relevant meetings.
• Support application, technical, and support teams internationally.
• Manage level 2 and 3 incidents with the local IT Service Desk and end users.
• Develop and enforce processes with service providers and IT teams using market standards (e.g., ITIL Service Management).
• Interface between internal teams and subcontractors for operations, WAN, and cloud solutions.
• Perform regular reporting (daily, weekly, monthly) on activities and SLA.
• Lead problem resolution and organize troubleshooting sessions for major issues.
• Configure and install network equipment and software as needed (e.g., Firewalls, Switches, Routers, software/virtual machine installations).
• Occasionally travel to Clarins sites (approximately once a month) for deployments and maintenance, potentially outside working hours.
• Ensure service level metrics on reliability, availability, scalability, and performance are met or exceeded.

Mission 2: Project Support & Coordination

• Participate in technical project implementation (task identification, effort evaluation, timing).
• Identify needs and technical resources for project implementation.
• Plan project-related activities with different stakeholders.
• Propose solutions for integrating needs into Clarins Infrastructure (Infrastructure & Security).
• Support solution implementation with internal teams and subsidiaries.
• Produce technical documentation (DAT, DEX) for implemented solutions.
• Collaborate with CLARINS IT teams and internal clients for business project support.
• Supervise and manage external service providers for system maintenance and technical solution implementation.
• Follow internal project methodology.

Mission 3: Apply, Enforce & Control Network IT Policy & Standards

• Ensure proper implementation and application of group-defined standards.
• Follow and enhance group technology governance as needed.
• Document technical solutions and ensure documentation is updated during development and corrective actions.
• Collaborate with the CISO to implement security policies.
• Propose improvements for processes, standards, and services.

Mission 4: Reporting/Communication

• Report technical activities to the System and Networks Manager.
• Regularly update status and progress related to the Network area to requesters, project managers, and stakeholders.

You are:

• Effective in oral and written communication, including English, capable of leading activities and explaining complex technical concepts to non-technical users
• Customer-oriented, flexible, and open-minded
• Analytical with strong troubleshooting and problem-solving skills
• A team player with the ability to work in project mode
• Fluent in English

You have:

• A Master’s degree in Computer Science, Networks, and Telecommunications, or an engineering degree in related fields
• Over 7 years of IT experience, with more than 4 years in a similar role
• Comprehensive knowledge of infrastructures, technical architecture, applications, and services
• International work experience
• Proficiency in documenting standards and participating in project implementation
• Knowledge of ITIL (Incident/Change Management) processes

Technical & Methodological Skills:

• Networks (WAN/LAN/WIFI): Cisco, Subnetting/VLAN, Routing, VPN, MPLS, Meraki, NetFlow
• Security: Palo Alto/FortiGate, F5, Zscaler, Certificates, OpenSSL
• Virtualization: VMWare, VDI Horizon
• OS & Scripting: Windows, Linux, PowerShell
• Infrastructure Services: DNS, DHCP, SNMP, SFTP
• Authentication: AD, Azure AD, ADFS
• Video & VOIP: Yealink, Cisco
• Cloud & Digital: Azure, AWS, Office 365, SaaS, PaaS, IaaS
• Databases: SQL Server, Oracle
• Scheduling: OpCon, Task Scheduler

Processes & Standards:

• Prince 2, Agile, PMI, COBIT/ITIL, ISO 27001

We have :

• 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA.  We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

Our job offers are accessible to candidates with RQTH status. If you have a disability that requires us to adapt our recruitment process, please contact us at mission.handicap@clarins.com

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.