CDD - Digital Experience Project Manager H/F/X

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Ready to bring passion into your career?

Clarins Group is a French family-owned company and a global leader in skincare and makeup, with a presence in over 150 countries.

The role :

Fixed-term contract 

Position available starting from July for a duration of 5 / 6 months
Based in Paris (17ème)

Reporting to the Digital Experience manager, you will oversee new digital opportunities (Brand exploration) and digital discovery products to shape the next generation of brand experiences.

What you’ll do :

• Digital Acceleration Project Management

Lead several digital acceleration projects (eg: New Look and Feel [clarins.com revamp], Voice, Digital Innovation Lab projects, Digital Factory projects, UX/UI optimisations, Skin Observer Rollout…):

• • Collaborate with the different stakeholders of the projects to understand their needs and objectives, support the project on the digital scope, source ideas and spot risks.

• • Create the UX / design brief and follow-up the production of zonings, wireframes and mockups with the designers and Artistic Direction team

• • Create the UX / design brief and follow-up the production of zonings, wireframes and mockups with the designers and Artistic Direction team

• • Coordinate the validation of specifications and mockups with all stakeholders (Customer Experience team, regions, IT, top management)

• • Work closely with the Content team on various projects to ensure the production of animation assets (banners, visuals, etc.)

• • Perform the UAT of your projects with the support of an external agency

• • Coordinate the launch and roll out of your projects for all markets (AMA, APAC, Europe, FGM): launch pack, planning, process, help markets with some configurations on SFCC

• • Participate and actively take part in seminars (Brand & Digital) and key meetings with the top management (DSC, etc.)

With the Digital Experience Manager, help on consolidating new methodologies and processes of our team and ensure proper implementation along the different project phases. 

Be curious about trends around digital subjects (webinar, trade shows, new technology, etc.) in order to anticipate and/or recommend new opportunities. Share the most relevant information with the digital team.

• Communication

• • Adopt constructive critical thinking and solution maker mindset to facilitate the progress and collaboration between all stakeholders

• • Set-up and encourage cross-functional cooperation and communication – within our department and beyond

• Evaluate our digital performance and draw learning

• • Work closely with the CRO team to help on monitoring our KPI, identifying the best practices and lessons learned that can be applied to future initiatives

• • Help on sharing our project results and learning to our main internal contacts

• • In collaboration with the CRO ream, build/follow user research, reporting, benchmark, etc

You are :

• Organized, efficient and reliable (methodology)
• A strong communicator, both written and verbal, with all levels of the organization  
• Team player with a sense of deadlines, a sense of analysis, and good judgment
• Passionate about the luxury / cosmetics industries

You have :

• 2 to 5 years of experience in a digital/ e-commerce project manager role
• A degree equivalent to a Master's Degree (Bac +5) from a business school, university, or equivalent
• Knowledge of design tools (Figma, Figma Jam type) and analytical tools such as Google Analytics or Content Square is a plus
• A strong taste for new digital trends, UX best practices, design, and technical challenges (Design System, components, etc)
• Comfortable with the use of CMS (Salesforce type) and mastering ticketing tools (JIRA, Asana type)
• Ability to assess risk and identify key stakeholders to remove barriers
• Ability to manage multiple projects simultaneously
• Technical and design skills around website digital projects
• Experience within an international company
• Fluent in French and English (the majority of documents and meetings will be in English)

We have :

• Over 70 years of expertise in beauty and spa, with our Clarins and myBlend brands
• A caring and inclusive company culture: at Clarins, we believe our people are at the heart of our success. Discover our values and working environment on our Welcome to the Jungle page
• An attractive compensation package, including profit-sharing and incentive schemes
• Benefits: health insurance, pension plan, transportation, sports & culture, Works Council (CSE), product allocation, company restaurant, etc.
• Development opportunities and a rich training offer, including unlimited access to our Digital Learning platform
• A flexible working environment, with up to 2 days of remote work per week (after 4 months’ seniority)

About Clarins Group

A global leader in skincare and makeup, Clarins Group is above all the embodiment of a committed family story, driven by a passion for innovation and an independent spirit. Certified B Corp, the Group affirms its commitment to responsible beauty. Its purpose is:
“Making life more beautiful, passing on a more beautiful world.”

Present in over 150 countries, we are currently the No. 1 skincare brand in Europe and are accelerating our development across all other continents, particularly in Asia and the Americas.

True to our dual CSR mission, “Caring for people, caring for the planet,” we are proud to offer a stimulating work environment where everyone can reach their full potential.

As part of this commitment, we are signatories of L’Autre Cercle’s LGBT+ Charter, reaffirming our dedication to diversity, equal rights, and an inclusive, respectful, and discrimination-free workplace.

This unique culture has led to our recognition by Forbes as one of the World’s Best Employers 2024 and one of the World’s Best Employers for Women 2024).

To learn more about our Group and our commitments, visit www.groupeclarins.com

Equal opportunities at Clarins

We firmly believe in our mission: making life more beautiful, for our employees as well as for our customers.

Inclusion and diversity are at the core of our culture. Every day, we are committed to building an inclusive and fair working environment where everyone can thrive and perform at their best.

We welcome all applications and are members of the International Labour Organization (ILO) as well as the Employers Network for Equity and Inclusion (ENEI).

Our job opportunities are open to candidates with a recognized disability status. If you require an adaptation of the recruitment process due to a disability, please contact us at mission.handicap@clarins.com.

To learn more about our Group and our commitments to people and the planet, visit www.groupeclarins.com.