Store Manager - Isetan KLCC

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Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

Highlights
- Attractive Salary Remuneration Package & Perks
- 13% EPF
- Contractual & Performance Bonus
- Career Opportunities & Advancement
- Seasons Giftings

Job Description
If you are passionate about beauty & enjoy sharing your beauty knowledge with customers, consider joining our team & be the Clarins' ambassador.

Job Responsibilities
1.    Deliver Sales & KPI

- Master in Sales KPI & SOP knowledge and believe in the brands structure
- People Management - Demonstrates good coaching skills and ability to lead as a role model to the team member. Promotes good morale and motivates and inspire teams with clear direction and to exceed expectation.
- Monitor and manage the sampling in Store to consumers

2.    Customer Services
- Deliver customer service as per Clarins standards
- Recruit new customers to Clarins 
- Drive loyalty and repeat purchase of existing customers

3.    Product, Inventory & Follow Up Skills
- Participate in the store operation tasks as assigned
- Have the basic knowledge on selling product by franchise and study the Product KPI and personal sales report

Requirements:-
- At least five (5) years of retail management experience preferred. 
- Able to speak English, additional language is a plus
- Passionate in beauty & skin care
- Have a pleasant personality, a positive attitude & a team player

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com